REFUND POLICY
1. Custom Orders
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All custom printed products are made specifically for each customer.
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Refunds or cancellations are only accepted before artwork approval.
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Once artwork has been approved and production has started, all sales are final.
2. Non-Custom Products
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Non-custom or hardware-only products may qualify for store credit approval depending on the condition of the item.
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Shipping charges are non-refundable.
3. Damaged or Defective Products
If you receive damaged or defective products, please contact us within 48 hours of delivery.
Please include:
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Order number
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Clear photos of the issue
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Description of the problem
Courier-related damages are handled directly with the shipping provider, however our team will assist you throughout the process whenever possible.
4. Color & Print Variations
Minor color variations between screen displays and printed products may occur due to different screen settings, material types, and printing processes.
These variations are considered industry standard and are not eligible for refunds.